Payment failed but cashback is not received. May 31, 2024 10:03 Updated If your payment failed and Derma cash was deducted you can cancel the order from your end and the cashback will be credited to your account after cancellation. Related articles My payment has been deducted, but my order failed. I have not received my refund When will I get my Refund? How can I use my cashback? What is the validity of my cashback?