Order is marked delivered but I haven't received it.

Modified on Fri, 13 Dec, 2024 at 4:44 PM

We sincerely regret the inconvenience you’ve experienced with your order. We kindly request you to check with your family members, building or society security, or neighbors to see if someone may have accepted the delivery on your behalf. 

If this is not the case, please don’t hesitate to contact our customer support team for assistance. You can connect with a LIVE agent via chat or raise your concern through our Contact Us page https://support.thedermaco.com/support/tickets/new.

We’re here to help resolve this for you as quickly as possible!

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