My payment has been deducted, but my order is not confirmed. Check order status.

Modified on Fri, 13 Dec, 2024 at 4:37 PM

This may occur due to a technical issue, which can sometimes result in payment failures. We kindly request you to wait for 48 hours. If any amount has been debited, it will be refunded to your original payment method within this time frame. 

If your query remains unresolved, please feel free to: Connect with our customer support team via LIVE chat for immediate assistance. Raise your query here https://support.thedermaco.com/support/tickets/new 


We’re here to help!"

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article