How do I delete my account

Modified on Thu, 15 Jan at 11:15 AM



To permanently delete your account and associated data, please submit a support ticket so our team can verify your identity and process the request.


How to request deletion:


Raise a Ticket: https://support.thedermaco.com/support/tickets/new


Provide Details: Include your registered email address and mobile number.


Confirmation: Our team will process your request within 3–5 business days. You will receive a final confirmation email once the deletion is complete.


Note: Account deletion is permanent. Once processed, you will lose access to all history, active subscriptions, and saved data. This action cannot be undone.

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